Privacy Policy
Last updated: 21 April 2026
1. Introduction
The Scaffold Software (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at thescaffoldsoftware.co.uk and use our platform.
By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our services.
2. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, business name, business address, and any other information you voluntarily provide when registering interest, creating an account, or contacting us.
Usage Data: Information about how you access and use the platform, including your IP address, browser type, operating system, pages viewed, time spent on pages, and other diagnostic data.
Cookies and Tracking: We use cookies and similar tracking technologies to monitor activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
3. How We Use Your Information
We use the information we collect to:
Provide, operate, and maintain our platform; improve, personalise, and expand our services; understand and analyse how you use our platform; develop new products, services, and features; communicate with you, including for customer service, updates, and marketing purposes; process transactions; detect and prevent fraud; and comply with legal obligations.
4. Data Storage and Security
Your data is stored securely using industry-standard encryption and security measures. We use Supabase for our database infrastructure, which provides enterprise-grade security including encryption at rest and in transit. We implement appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing, accidental loss, destruction, or damage.
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our platform, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also disclose your information where required by law, to enforce our site policies, or to protect our or others' rights, property, or safety.
6. Your Data Rights
Under applicable data protection laws, you have the right to:
Access the personal data we hold about you; request correction of inaccurate data; request deletion of your personal data; object to processing of your personal data; request restriction of processing; request data portability; and withdraw consent at any time where we rely on consent to process your personal data.
To exercise any of these rights, please contact us at info@thescaffoldsoftware.co.uk.
7. Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this policy. We will retain and use your data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
8. Third-Party Services
Our platform may contain links to third-party websites or services that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the privacy policy of every site you visit.
9. Children's Privacy
Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without verification of parental consent, we will take steps to remove that information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date. You are advised to review this page periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at info@thescaffoldsoftware.co.uk.